"Niantic Completely Screwed an Entire Town"

#PokemonGO: Backstory: I'm from Bryan Ohio. We have 12 gyms here and 40 or so pokestops. I've been playing the game since it came out and almost reached level 30 but in February everything stopped spawning here. So I investigated it and it appears that someone had changed the city boundary of our town to an airport boundary in OpenStreetMap.org (the person was a flight simulator enthusiast and changed it so they could find their hometown easier). Niantic used the bad data effectively nullifying all area inside our city boundary from spawning.Here's my correspondence with Niantic over the issue. Keep in mind they make mention that they address issues based on volume of complaint so I took it upon myself to file the same complaint numerous times over the course of 4 months and finally got a response.AngrybagofdeathMay 2, 7:10 AM ISTThe entire city of Bryan Ohio has been listed as an airport since FEBRUARY!!!!! PLEASE FIX!!!!!!!! Tired of continuously making a simple complaint for an entire town that can't even play!To: ">Angrybagofdeath Your request (24699803) has been updated. To add additional comments, reply to this email.Leah (Pokémon GO)May 2, 9:11 PM ISTHello,Thank you for taking the time to write in. We are aware of this and will use your report and information to improve our data in the future. We understand and appreciate your enthusiasm to play, however, unfortunately, we cannot provide a timeline at this time. We hope that you continue to enjoy the PokéStops and Gyms that are available and explore the surrounding areas in search of Pokémon. We truly appreciate your patience as we get this sorted out. Best,Leah Niantic SupportSo, in short they are asking me to be patient with no guarantee that anything will ever be fixed. It's not just me, it's 30 or so people that play the game. It's the events we all couldn't participate in. We can't even be competitive in gyms from people constantly visiting and putting high level Pokémon on our gyms because we can't get the stardust to boost ours.I also enjoyed playing while walking my dog. It was a lot of fun. I don't understand the solution Niantic thinks is appropriate is that I enjoy collecting crap from the pokestops that I can't even use? The whole point is catching the damn things.Honestly like a lot of other people here, I'm busy doing other things. I have about an hour every couple days I can devote to this and the nearest town is 20 minutes away. By the time I load my dog up, and the drive there and the drive back I have about 15 minutes to play and it's just not worth it.I met a lot of people here and enjoy stopping and speaking to them as I'm a transplant here and don't know many people and kind of miss that so I do feel like we all got screwed. I am probably the only person that knows about what really happened to our town and so nobody else complains about it but trust me when I say others have been affected and not too many days go by that I don't see someone standing in line somewhere checking their pokemon app to see if something has changed and they quickly shut it off and look disappointed.I think we've been patient enough. It's time for Niantic to deal with this issue. via /r/pokemongo http://ift.tt/2sQ1Yt3
"Niantic Completely Screwed an Entire Town"
Reviewed by The Pokémonger
on
05:07
Rating:


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