"[BUG] EX Pass will not be distributed to eligible trainers if an egg or raid is active at the target gym; next eligible gym is not applied, and trainers will not get a pass that wave"

#PokemonGO: TLDR: If you are selected to receive an EX Pass at a gym that currently has an egg or raid at that gym, you will not receive a pass. Further, if you have qualified at any other EX-eligible gyms, you will not receive a pass at those gyms, either.Quick background:A group of at least 12 trainers (myself included) successfully raided 2 known EX gyms that were eligible this week, Gym A and Gym B. We have consistently executed on the EX mechanic for several months. A larger group successfully raided ONLY Gym B.This week, EX passes were sent to trainers that raided ONLY Gym B. None of the trainers that received Gym B passes had raided Gym A. As far as I have been able to identify, every single person that raided Gym B received a pass.The group of 12 trainers that raided BOTH received 0 passes. Upon further investigation, Gym A contained an active egg when EX Passes were distributed.It would appear that the group was "selected" to receive a pass for Gym A, but due to a glitch involving the active egg, the gym was unable to become "locked down" for the EX Raid and passes were not distributed. At that point, the game does NOT look for the next eligible gym, in this case, very obviously Gym B. Therefore, instead of re-rerouting the selection, trainers who were supposed to receive a Gym A pass received no pass at all.Thoughts:We have a tight community and Discord, so it is easy to get in touch with a large number of trainers. Due to the number of impacted trainers that spend A LOT of time understanding and focusing on EX Raids, it seems very obvious in this case that the mechanic described caused many of us to miss an EX Raid Pass this wave. I have been unable to find any counter-example of why these 12 trainers did not receive a pass at Gym B. All evidence indicates that these 12 trainers (possibly more, still reaching out to the community) are linked by the fact that they were Gym A-eligible.This is an extremely frustrating issue that really encompasses two bugs:EX Passes are not sent if there is an active egg or raid at the target gymThere is no mechanic to select the trainer for the next eligible EX gymBug 1 is frustrating, but Bug 2 is the real heart-breaker. In a community as tight as our own, to see our peers get selected for an EX Pass for the same gym we've all raided together is depressing, knowing that if we had PLAYED THE GAME LESS and not raided Gym A, we would have all been rewarded with an EX Pass for Gym B.I am hoping this issue consisting of 2 bugs gets some visibility and gets addressed. While you may not THINK this bug has ever impacted you, and because it is difficult to trace historically, this issue may have prevented you from receiving an EX Pass in the past and may prevent you from receiving an EX Pass in the future. via /r/TheSilphRoad https://ift.tt/2wEBzlh