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"How to escalate 7 day ban false positives to Niantic"


#PokemonGO: Recently many people that have not spoofed or used 3rd party applications are getting 7 day bans. I personally have been getting them repeatedly for many months. Unfortunately Niantic production support refuses to believe that there could be false positives in the detection algorithm and it’s almost impossible to get anything but an automated bot response.I was trying to think how we could escalate these issues so that someone on the engineering team would actually take a look and I remembered the issue with an island in Greece (Salamis) that suddenly had no spawns and people kept complaining until finally websites starting writing stories about it and suddenly Niantic fixed it. I’m wondering if something like that could happen here?https://ift.tt/2BWvJyH know someone at one of these websites that could help write a story? I would be happy to provide as much information about my account and interactions with Niantic Support as I can. I have tried so many things to make the problem going away, including a new phone and nothing works!Calling on this community to help the growing number of trainers that are impacted by this terrible situation.Thanks! via /r/TheSilphRoad https://ift.tt/3fpG0lI
"How to escalate 7 day ban false positives to Niantic" "How to escalate 7 day ban false positives to Niantic" Reviewed by The Pokémonger on 09:05 Rating: 5

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