"Help, constantly getting shadow banned."

#PokemonGO: Hey all, seriously considering quitting the game, I'll try to keep it as brief as possible.tldr; used iv go, deleted it the day i got shadow banned, which lasted 7 days. 5 days later they put me on shadow ban #2 for 14 days. 24 hours after that and here I am again on day 1 of shadow ban #3, presumably for 21 days. Nothing but generic responses from Niantic.I was using IV Go, yes I know, known for being a bannable offense, but my friends used it all the time without issue and when they told me about it I had no second thoughts and started using it as well, everyday for well over a year. A few weeks ago I ran a half hour to get a hitmonchan, one of the last pokemon I needed for my pokedex only to watch it despawn after circling the area where it was. Dismayed I caught up with some friends and they explained to me what a shadow ban was. I immediatly deleted the app, and have since cleared the cache multiple times, and kicked IV Go from accessing my Google account (I don't use the trainer club obv). 7 days passed and they let me off my shadow ban. 5 days later I found myself on it once more, this time for a full 2 weeks. I just got off my 2 week shadow ban 2 nights ago. Woke up this morning, exactly 24 hours from being off the ban, to see that I am once more shadow banned, I presume for 3 weeks this time.I am at a loss for what to do. I am not using any IV apps, no 3rd party software, nothing. I've missed this entire ghost event save for a small outing I did last night since I was finally off, and I'm just so frustrated. I've sent multiple emails to Niantic through their appeal service, receiving generic emails back. I have responded to those emails and within 5-15 minutes they reply to my email with the exact same generic email. The only number I have seen just redirects me back to their website.What can I do? Who can I contact for genuine support? I've never spoofed, and I'm not using IV apps anymore, not since the day I got shadow banned the first time. I thoroughly enjoy the game otherwise, and I love meeting up with friends to take down raids and go on walks. I don't want to give this up but I don't see an out.Posted in the main pogo reddit as well. via /r/TheSilphRoad http://ift.tt/2zXvrSX